If you are seller at Amazon, and a buyer initiates a chargeback against you, you must try to make that seller happy, because Amazon will usually side with the buyer on chargebacks.<\/p>\n\n\n\n
However, if the basis of the chargeback is an unauthorized transaction (fraud), Amazon will cover you. Amazon screens all purchases for fraud and takes responsibility for the validity of the payment.<\/p>\n\n\n\n
This fraud seller protection policy does not, however, cover situations where the buyer does not dispute the transaction but has an issue with the quality of the product.<\/p>\n\n\n\n